Help & Info

Shipping & Delivery

Enjoy complimentary delivery on all orders across Singapore.

We deliver to homes, hotels, and airports, ensuring you receive your order wherever you are.

 Choose a delivery time that works best for you, providing maximum flexibility and convenience.

Our delivery service is prompt and dependable, ensuring your items arrive on time.

Our dedicated customer service team in Singapore is available to assist with any delivery inquiries or changes.

Returns & Exchanges

Non-Returnable Items: Due to the perishable nature of caviar, we cannot accept returns or exchanges.

Quality Assurance: We guarantee the highest quality and freshness of our caviar upon delivery.

Delivery Issues: If there is a problem with your order upon delivery, please contact our customer service team immediately.

Damage Claims: Report any damaged or incorrect items within 24 hours of delivery for a resolution.

Customer Support: Our dedicated customer service team is here to assist with any concerns or issues regarding your caviar purchase.

Storage Recommendations: To ensure the best quality, store your caviar in the refrigerator as soon as it is received.

Faq

Caviar is the processed, salted roe (eggs) of sturgeon fish. It is considered a luxury food item and is often served as a garnish or spread.

Caviar is typically served chilled, often on ice, and is usually eaten with blinis, toast points, or crackers, often accompanied by crème fraîche, lemon wedges, chopped onions, and hard-boiled eggs.

Caviar is expensive due to the lengthy and labor-intensive process of harvesting and processing sturgeon roe, as well as the rarity and declining population of sturgeon fish.

Caviar should be stored in the coldest part of the refrigerator, ideally between 28-32°F (-2 to 0°C). Once opened, it should be consumed within a few days for the best quality.